With a proactive approach to debt recovery, we’ll help you to recover outstanding payments quickly and cost-effectively, and also support you in enhancing your business’ cash flow.
The first step in the debt recovery process is for us to send a pre-action letter to your debtor. If no payment is received, we can issue a county court claim against the debtor in order to obtain a county court judgement if necessary. We will advise you on your best course of action if the debtor disputes your claim or if a county court judgement needs to be enforced.
A review of your terms & conditions
If you instruct us to recover a debt, we offer a review of your business’ terms and conditions (T&Cs).
A good set of T&Cs, supported by a well-managed cash collection procedure, can achieve real cost savings and prevent problems before they arise. Your T&Cs should make clear to your customers how and when they must pay, and what interest charges they will incur for late payment.
We’ll review your current T&Cs and advise how they can be improved.
Credit control advice for your people
Your terms and conditions need to be supported by robust internal cash management processes. When you use us for debt recovery, we offer onsite credit control training for up to five of your staff.
Good credit control can improve your business’ profits, recovering outstanding payments efficiently and cost-effectively.