Client Testimonials


Scroll down to read all our client testimonials or click on the quick links below to read testimonials from a specific department:

Accident Compensation

Conveyancing and Property

Family, Divorce and Relationships

Motoring Advice

Wills, Trusts and Probate

Services for Business

Accident Compensation

"Many thanks to Karen Bostock for the courteous and efficient way that my claim for my accident was dealt with. She gave me the feeling that my interests were uppermost and the end result was more than adequate compensation."

Mrs Christine Whitehurst, Biddulph

"A huge thankyou to Melony Austin. She kept us informed about what was happening at all times and she was always helpful and polite. I would strongly recommend her to everyone else."

Mrs Bloor, Cheadle

"My matter was dealt with leaving it with the people who know best how to deal with these things. I was proved right and the outcome was far better than I could ever imagined. Karen and the Grindeys staff have all my thanks and admiration for the way they did their jobs."

Mr Parkes, Eaton Park

"Susannah Campbell was excellent. I was made to feel very important to her. Thank you Susannah I would recommend you to anyone who requires personal injury help."

Mrs B Davies, Eccleshall

"A speedy process in comparison to others who have gone through a similar process. No chasing up required. I received an efficient, professional service and would highly recommend Grindeys."

Miss Higginbottom, Milton

"I would like to thank Melony Austin. Her work was outstanding, thoroughly professional and I am deeply grateful for her commitment."

Mr S Schofield, Chell Heath

"Thank you so much Karen Bostock. You've more than exceeded my expectations with the late deadline application, the settlement far higher than I imagined and a very polite team of staff. You have my highest regards."

Mr P Salt, Uttoxeter

Conveyancing and Property

"Katy Washington represented my interests highly competently, very efficiently, and with great judgement. She was diligent in seeking my views and consent at each key part of the negotiations. She was very helpful in using her expertise to make smart recommendations on legal points whilst also deploying common sense and a sense of humour as the situation required. Katy was proactive, courteous, and a pleasure to work with."

Mrs Ruth Turner, Clapham

"Amy Rogers was absolutely outstanding. Nothing was too much trouble even when the insurance company we were dealing with were being very difficult. Amy went 'above and beyond' what we expected . We were also very impressed with the receptionist when we had our meeting. She was friendly, helpful and made us feel entirely at ease."

Mr Lloyd Brown and Miss Helen Roberts, Barlaston Park

"I was very happy with the service received from Suzanne Doherty at Grindeys. I was told that moving house was one of the most stressful things in life but Suzanne and Grindeys made it smooth and easy to understand. I will definitely use and recommend Grindeys in the future."

Mr Poole, Tipton, West Midlands

"Both my solicitor Suzanne and Joanne, her secretary, were brilliant particularly towards the end when I was collecting keys for my new home and things weren't going according to plan. Suzanne rang me constantly keeping me informed whilst Joanne kept me up to date via email."

Miss Lockley, Bucknall

"I was pleased with the support provided and the polite manner in which all my enquiries were handled. My experience with your company was excellent and I would definitely use Grindeys again"

Mr N W and Mrs J C Reader, Penkhull

"I found the staff at your offices to be extremely helpful, pleasant and courteous throughout the whole process. Nothing was too much trouble. I will definitely recommend Katherine Pinnell and Amy Rogers to friends and family."

Mr Heaphy, Meir Hay

Family, Divorce and Relationships

“My lawyer, Emma Smith has been fantastic. Her advice and support has been second to none and I am so grateful for all that she did , and her understanding at a difficult time. Many thanks”

Ms B

Thank you Emma, for helping me through this very difficult time. I’ll channel my energy towards grandchildren and all things positive. Good luck to you and best wishes in your career.

Linda Fradley

“I would like to thank Daniel Rushton for all his advice and assistance. Throughout my case he has conducted his business in a very professional manner; his prompt attention to my telephone calls, emails and letters has been exemplary. In addition, I have always thought that he had an understanding at a personal level and has been genuinely supportive throughout.”

DR B A C Smith, Stone

"Daniel Rushton is an exceptional solicitor. Clear, concise, well-organised and knowledgable. He is an asset to the firm."

Ms Tams, Stone

"David James thank you so much for your skillful negotiations and all your help in my months of hassle and stress. Obviously I couldn’t have managed without you. Much, much, much appreciated."

Ruth Hibbert

Motoring Advice

"Having only dealt with a solicitor directly on one other occassion, I have found Grindeys to be far superior both in service and standards. I will definitely use Grindeys should the need for a solicitor arise again."

Mrs Pearson, Stoke on Trent

"Mr David James was helpful, professional and we could understand everything discussed. We would recommend Grindeys to other people."

Mr Smith, Sneyd Green

Wills, Trusts and Probate

"The solicitor we spoke to  was excellent. She took time to explain everything to me as I have been struggling with taking over my husbands affairs since his illness. She also kindly explained things to a neighbour who was helping me and she did not mind going through things again. She advised the best solution and I am very grateful to her

Mrs Dillon, Congleton

The advice we were given by both solicitors I spoke to was excellent. We were very satisfied with the service.

Mr and Mrs Finan, Trent Vale

"As I am disabled I was impressed that we could use downstairs meeting rooms and the parking just outside was also convenient."

Mr and Mrs Ward, Newcastle Under Lyme

"A very well run company. We came back to you for wills having dealt with you previously when we opened a business years ago. The solicitor even came to our house when he sorted out queries to the lease, which was brilliant as time was limited for us."

Mr G A and Mrs P A Brassington, Bignall End

"The solicitor we dealt with was exceptionally polite and courteous. He could very easily have talked me into having services that I did not really require but he didn't, which suggests an open, honest business not out purely to make money. For this reason I would highly recommend him."

Mrs P M McGovern, Stone


Services for Business

“The advice I receive from Grindeys Corporate and Commercial team is straight forward, legally sound and commercially viable and my main contact, Stephen Grocott, is always available and easy to understand. This is why I have used Grindeys, for advice on a variety of matters including commercial contracts, trademark issues and employment matters, for over 20 years.”

 Adrian Yearsley, Finance Director at BTC Limited, a leading IT software and sales training provider to the automotive industry.

"For over 15 years I have used the services of Grindeys, mainly for commercial property and debt collection in my  professional capacity but I have also used their residential conveyancing and will writing services. All of the solicitors I have worked with have been very professional, conscientious, personable and trustworthy. This is particularly true of Susan Lewis, my main commercial property contact at Grindeys. Her technical expertise and commercially minded approach is of great assistance to me and I hope to continue my working relationship with Susan for some time to come.”

Ian Cotterill, Portfolio Manager at The Cooperative Group

“We have been a client of Grindeys for about 8 years and use a wide range of their services, particularly from the corporate team. We find their advice relevant and useful and we particularly welcomed their help on a recent international acquisition.

 We find them very good people to deal with and we greatly respect their ethos and the contribution the practice makes to North Staffordshire.”

Ian Dudson, Managing Director of Dudson, a world-leading specialist in the manufacture and supply of ceramic tableware to the international hospitality industry.

More commercial client testimonials.